About us
Core Values
WE CARE — about our staff, our residents & families, our partners, & our community.
SERVICE LEADERSHIP — We serve our team members by building value-based relationships through connectivity and engagement. By developing and empowering people, there is growth for all.
TRUST — We are on a relentless mission to build strong relationships based on integrity, mutual respect, and accountability.
EXCELLENCE — We shine the focus on a commitment to happiness, quality of care and shared growth.
WORKING TOGETHER — We believe that exceptional outcomes are the direct result of communication and teamwork.
Our Vision
To grow a culture that thrives on the value of compassion and family. At Sterling Healthcare, we attract team members with a natural disposition for caring.
Mission Statement
To be a leading healthcare company, that provides quality care and services. We are dedicated to fostering a healthy work environment that promotes communication, respect, and collaboration among its employees.
Our History
It was on a vacation trip to California in the mid 1920’s that Robert P. & Clara I. Milton discovered the concept of a community where seniors could spend their retired years in a pleasant and supportive environment in the care of compassionate professionals. They were inspired to start a similar community in South Bend, Indiana. Their vision, generous donation, and devoted idealism eventually made their dream a reality. In September 1951, The Milton Home opened its doors as one of the finest retirement centers in the state.
The Milton Home seeks to maintain its core values, but changes in customs, trends, and technology have not been ignored. As an aging population has grown, so has the need for different levels of care. In 1975 a nursing home was added and in 2005 the facility became Medicare certified, offering skilled nursing services along with rehabilitation therapy.
Over 60 years later, The Milton Home still embodies its creators’ original vision of quality, comfort, and stability. While things have changed in South Bend, The Milton Home remains the symbol of old-time values, representing a part of history and the cultural heritage of the area.
We know the Miltons would be proud to see their dream has stood the test of time.
Leadership Team
Alexandria Danley
Director of Marketing for Skilled Nursing
Dr. Shaya Mokfi
Dr. Shaya Mokfi received his Undergraduate Degree from the University of California and went on to receive his Medical Degree from Rosalind Franklin University of Medicine and Science. Dr. Mokfi specializes in internal medicine and has been practicing for more than 20 years. He regularly performs physical exams and can treat a wide array of illnesses in adult men and women. His specialties include Geriatrics, Cardiology, Arthritis, and Gastroenterology.
Insurance Plans
Navigating your insurance coverage options can be a daunting task. This becomes even more challenging during an urgent time of need. The questions can be overwhelming, but The Milton Home is here to help and is prepared to answer your questions.
We are both Medicare and Medicaid certified. We accept private pay and several insurance plans:
- Aetna
- Allwell
- Anthem Blue Cross Blue Shield
- Anthem HIP (Healthy Indiana Plan)
- Caresource
- Humana
- MHS Care Connect
- MD Wise
- United Healthcare
For insurance plans not listed above, please call our Admissions Department.
Assisted Living funding options:
Our assisted living community accepts private pay and Medicaid Waivers to those who qualify. We provide access to financial assistance programs and can help you identify eligibility criteria and completing the necessary paperwork to secure funding for your loved one’s care.
Amenities
At The Milton Home, our top priority is to provide a comfortable and enriching environment for our residents. We offer a variety of services and amenities to meet both the medical and non-medical needs of our residents. Our amenities include the following:
- Beauty salon and Baber Shop
- Flatscreen cable television
- Complimentary Wi-Fi
- Scenic view of the St. Joseph River
- Balanced Dining plans
- Housekeeping and laundry services
- Resident library
Activities
The Activities team at The Milton Home plays a vital role in our person-centered philosophy. Our staff believes that a thriving individual is not only getting their medical and physical needs met, but their emotional, spiritual, and social needs as well.
Activities include but are not limited to:
- Games
- Entertainment
- Community outings
- Religious services
- Outdoor events
- Gardening
- Exercise classes
- Arts & crafts
Dining
At The Milton Home, meals are served with care using fresh ingredients and healthy recipes. We promote good nutrition as a fundamental part of ensuring a more complete recovery.
Staff Spotlights
Crystal Johnson, LPN
Crystal Johnson, LPN started with The Milton Home on April 14, 2023. Her strong attention to detail and passion to serve our residents with care and compassion is inspiring to other staff. She has a great sense of humor and residents love when Crystal is working. Crystal was selected as the Employee of the Month for December, being it’s the end of the year she is also being recognized as The Milton Home Employee of the year of 2024. Crystal was nominated in July and was promoted to management; this is a great example of working Sterling’s Vision and Mission Statements! Thank You, Crystal, for the example you set!
